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/ Privacy Policy

Privacy Policy

The Gates Club is committed to protecting the personal data of its visitors. This policy explains what information we collect, why we process it, and the rights you have.

/ September 2026

1. Data controller

The Gates Club, located at Route W101, Ain Zbira, between Ali Mendjli and Ain Smara, Constantine (Algeria), is the data controller for personal data collected on this website.

2. Data we collect

We collect the information you provide voluntarily: your contact details (name, email address, phone number) when submitting a reservation request, the contact form, or the newsletter signup, along with the dates, party size and message associated with your request.

3. How we use your data

Your data is used to respond to your reservation requests, contact you, send you the newsletter if you have consented, and improve our services through anonymised audience measurement.

4. Reservation requests

A request sent through this site is a reservation request: it is not a confirmed booking. Your information is forwarded to our reception team, who will contact you to arrange your stay. Data is not used for real-time availability.

5. Cookies and audience measurement

This site uses technical cookies required for its operation, along with Google Analytics and Google Tag Manager configured for anonymised audience measurement. Your browser settings let you control cookies at any time.

6. Recipients and sub-processors

Your data may be shared with our technical providers (website hosting, email notification platform, audience measurement providers) only to the extent necessary for their services, and under confidentiality agreements.

7. Retention period

Your data is kept for as long as needed to process your request and to meet our legal obligations, after which it is deleted or anonymised.

8. Your rights

You can correct or delete the information you have provided, restrict its processing, object to it and withdraw your consent at any time. To exercise these rights, contact us via the Contact page.

9. Security

We implement appropriate technical and organisational measures to protect your data: encrypted transmission, restricted access and a minimal contact surface.

10. Contact

For any question about this policy or your personal data, please contact us via the site's Contact page.