/ House Rules
House Rules
So that everyone's stay remains pleasant, these are the rules in force across the complex, in our rooms and in our relaxation spaces.
1. Our rooms are non-smoking
All our rooms are non-smoking. Cigarettes, hookah and e-cigarettes are not allowed indoors. Smoking is tolerated outdoors, away from windows and entrances.
2. Pets are not admitted
No animals are allowed in the rooms or in the complex's indoor spaces, to preserve everyone's comfort and hygiene.
3. A reservation request is not a confirmation
Any request sent on this site is a reservation request, not a confirmation. Your stay is only confirmed once our team has replied and agreed.
4. Maximum room capacity
The number of guests per room is limited to the announced capacity of the chosen category. Please respect this limit when making your request.
5. Pool and spa: dress and hygiene
Access to the pool and spa is reserved for guests and members. Appropriate attire (swimwear for the pool) is required, and a shower before swimming is appreciated. Children remain the responsibility of their parents.
6. Access to sport facilities
The Gates Club Motel guests have free access to the gym and the pool. The other facilities (football, tennis and the recovery spaces) are reserved for members and are accessible according to the displayed time slots. Please respect the schedules and equipment, and follow the staff's instructions.
7. Dining
The restaurant and terrace are open according to the displayed hours. A quiet atmosphere is to be kept, and appropriate dress is required in the dining areas.
8. Peace and quiet
For everyone's rest, please keep the noise down, especially in the evening and at night, both in the rooms and in the common areas.
9. Safety and instructions
Please follow the displayed safety instructions and the guidance of our staff. The complex is not responsible for items left unattended.
10. Private rooms and events
Booking our private rooms and hosting events is done through a dedicated request on the Events page, then a confirmation from our team.
11. Confirmation and cancellation
The confirmation and cancellation conditions are those agreed with our team when your stay is confirmed.